Register your elevator warranty

About our elevator warranty

Cibes Symmetry elevator products are covered by an industry leading limited warranty. The elevator warranty covers defects in material and workmanship under normal use and service.

The warranty applies to the original purchaser only. Your warranty card must be returned within 30 days from the date of original purchase in order for the warranty to go into effect. A Cibes Symmetry product is required to be maintained and inspected a minimum of two (2) times per year by an authorized Cibes Symmetry dealer.

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Contact your dealer

The warranty agreement is between the end user and the Cibes Symmetry Dealer who installed the product. Please contact your Cibes Symmetry dealer directly with any elevator warranty questions.

Types of warranty

Symmetry Residential Elevator Warranty

Symmetry warrants the Roped Hydraulic, Inline Gear Drive, and Winding Drum Residential Elevators to be free from defects in material and workmanship under normal use and service for a period of three (3) years.

A-Frame House with VPL-EL on back

Symmetry Vertical Platform Lift Warranty

Symmetry warrants the Vertical Platform Lift Models UL, EL, SL, ELP, Hybrid and ML to be free from defects in material and workmanship under normal use and service for a period of three (3) years.

Symmetry LU/LA Elevator Warranty

Symmetry warrants the Limited Use/Limited Application Commercial Elevator to be free from defects in material and workmanship under normal use and service for a period of three (3) years.